Shipping and return policies for Clap Clap Riot

Shipping Info
Delivery Policy

New Zealand
Residential – 2-3 Working days*
Rural – 3-5 Working Days*
• - Post is mailed within 1-2 days from our address in Auckland.
Deliveries should be expected within 5-7 Working Days.

Rest of World
NZ Post Airmail generally takes 1-4 weeks depending on where you are and how good your local postal service is. If you're in Australia you'll generally get your order the next week, if you're in outer Siberia it will probably take considerably longer.

Dispatch
Clapclapriot.com will endeavor to carry all items in stock. If we have run out then we will inform you within 2 days of your purchase and give you the option to wait for the re-order or cancel your order for a full refund. We will notify the customer as to a rough timeframe for re-ordered stock.

We use New Zealand Post for local deliveries and strong plastic envelopes for overseas orders. All CDs will be delivered in a suitably packaged courier bag to ensure it gets to you safe and sound.
Return Policy
Return Policy

The Clap Clap Riot Bandcamp website accepts returns for the following reasons:

• Goods damaged prior to delivery.
• Goods with manufacturing faults.
• Goods supplied incorrectly.
• Goods that vary from their description on the Clap Clap Riot website.

However, we want you to love everything you buy from us so if for any reason you are not completely satisfied with your purchase please let us know at info@clapclapriot.com
Requests to return products must be submitted to us within 7 days from the date of you receiving your order. To request a returns form please email info@clapclapriot.com .
In cases where Clapclapriot.com is not at fault but a return request has been approved products will need to be sent back to Clapclapriot.com at the customers expense.
Once the products have been received and verified by us, Clapclapriot.com will resend the replacement item or when appropriate give a refund.

Faulty and Damaged Goods

Whenever possible, Clap Clap Riot website will undertake to repair or replace any goods damaged prior to delivery. Clapclapriot.com will undertake to repair or replace any faulty goods or provide a full refund when goods cannot be replaced or repaired.
Damaged and faulty goods must be returned to Clap Clap Riot website in accordance with our returns policy.